This three-year replacement warranty covers WellnessPro® units purchased through Electromedical Technologies and/or their franchises and designated approved distributors.
This warranty excludes defects due to:
• Abuse
• Misuse
• Accidental damage (dropped, waterlogged, use with unauthorized attachments)
• Unauthorized use by anyone other than purchaser
• Damage from uninsured shipping
• Inappropriate repackaging for return
• Failure to submit in-depth reason for return
• Unauthorized repair or tampering with the unit.
Any implied warranty is limited in duration to that of this written Limited Warranty. We make no express warranty other than those mentioned herein. Any tampering with the unit will break internal seal and void the warranty immediately. This warranty covers your WellnessPro® unit only. It does not cover "wear and tear" products, such as power adapters, lead wires, electrodes or any other accessories.
Fill out and return this document upon receipt of your instrument to ensure the effective date of your Limited Warranty.
You must register your product within 30 days of purchase to qualify for replacement warranty.
*This Registration will entitle you to receive information on advanced Electromedical Technologies products presently under research and development as well as notification of optional upgrades that become available.
Repair
Although the instrument is physically durable, it is "electronically sensitive" because of complex digital circuitry. Quality control testing is conducted to the highest FDA, ISO, ETL, IEC and CE0459 standards prior to shipping.
If an issue arises, check your instrument thoroughly. Refer to the information in your User Manual as missing one simple “step” could be the issue. If the problem persists, please call or email us.